Help and support
How can we help?
Quick answers for buying, selling and managing your orders.
How do I create an account?
Open Account, choose the registration option and follow the prompts. Keep your sign-in details private and use a unique password.
How do I sell an item?
Sign in, choose Sell an item, add an accurate title and description, select a category and condition, upload clear photographs, set your price and choose whether you offer delivery, collection or both.
How do I contact a seller?
Open the listing and use its messaging option to ask questions before deciding to buy. Keep conversations on Landabazaar so you have a record.
How do delivery and collection work?
The seller chooses which fulfilment options to offer. Read the listing and checkout details carefully. For collection, agree a safe public meeting place and do not share unnecessary personal information.
How do I follow an order?
Sign in and open Orders to view purchases, sales, order updates and any tracking information available for your order.
What if something goes wrong?
Open the relevant order and use the available dispute/report controls. Keep messages, photographs and postage evidence. Do not mark an order as received until you have it.
Are payments and shipping labels live?
Availability depends on Landabazaar's payment and courier integrations being configured and tested. The checkout will indicate when payment is unavailable. Never treat a payment as complete until your order page confirms it.
Need help with a specific order?
Sign in and open your Orders page to view order details, tracking and available dispute options.
Go to my ordersContact support